COMPANY BACKGROUND
Somalab Ltd is a breathwork and body-oriented coaching business focused on supporting high-performing professionals to build resilience, focus, and nervous system capacity.
OVERVIEW
This privacy policy is for Somalab Ltd and its services, located at 17 Belmont, Lansdown Road, Bath County, England, BA1 5DZ, and governs the privacy of users who choose to engage with us.
It explains how we comply with:
– The GDPR (General Data Protection Regulation),
– The Data Protection Act (DPA), and
– The Privacy and Electronic Communications Regulations (PECR).
We take your privacy very seriously and will only use your personal information for the purposes laid out below. When you provide us with your information, we hold it on the legal grounds of Contractual Agreement or Consent, and we ensure it is kept secure.
HOW WE USE YOUR INFORMATION
This privacy notice explains what to expect when Somalab Ltd collects personal information. It applies to information we collect about:
– Visitors to our website.
– Clients using our coaching and workshop services.
– Newsletter subscribers and individuals who communicate with us.
– Job applicants and current or former employees.
– Individuals making a complaint or exercising data rights (e.g., data access, right to be forgotten).
Although Somalab Ltd is primarily responsible for managing and protecting your data, we may share your information with trusted third-party providers to deliver our services (e.g., payment processors or scheduling software). Any third-party providers are GDPR-compliant and process data securely.
YOUR DATA
When you provide personal information (e.g., when signing up for coaching, newsletters, or free resources), we hold it on the legal grounds of consent or contractual necessity.
Data Retention:
– Client data is stored securely for the duration of your coaching program and for up to seven years for legal or accounting purposes.
– Data is stored on secure, password-protected platforms such as Google Drive, Notion, Stripe, and Koalender.
Your Rights:
You have the right to:
– Access your personal data.
– Request correction of inaccurate information.
– Request deletion (right to be forgotten), unless retention is required for legal reasons.
For requests, email: grysolle.charlotte@gmail.com. If you are dissatisfied with our response, you may contact the Information Commissioner’s Office (ICO) at https://ico.org.uk.
INTERNAL: LEGAL GROUNDS FOR DATA COLLECTION
– Client Data: We collect and process your data to deliver services you have requested or purchased.
– Employment Data: We only collect minimal data required to manage employment or contractor agreements.
We may share information with:
– Stripe (for payment processing).
– HMRC (for tax compliance).
– Accountants and legal advisors (where necessary).
All third-party services we use are GDPR-compliant.
VISITORS TO OUR WEBSITE
When visiting our website, we collect standard log information and usage data (via Google Analytics) to help us understand visitor behavior and improve our services.
USE OF COOKIES
Our website uses cookies to improve your browsing experience.
– Cookies are small text files stored on your device to track website usage and preferences.
– You can disable cookies in your browser settings at any time.
WEBSITE VISITOR TRACKING
We use Google Analytics to monitor how visitors interact with our website. Google Analytics may store cookies on your device but does not collect personal identifiers.
DOWNLOADS & MEDIA FILES
Any downloadable documents or media from our website are provided at the user’s own risk. While we strive to ensure all downloads are safe, we recommend verifying files using antivirus software.
CONTACT & COMMUNICATION WITH US
When contacting Somalab Ltd through our website, email, or forms, you do so at your own discretion and provide personal information at your own risk.
Your information is kept private and secure, and it will only be used to respond to your inquiry or provide services.
EMAIL MARKETING
We operate a newsletter to share updates, articles, and services.
– Users opt in by providing explicit consent.
– Subscribers can unsubscribe at any time via the “unsubscribe” link in emails.
– Email data is managed via Beehiiv (GDPR-compliant).
Emails may contain tracking pixels to measure engagement and performance.
EXTERNAL WEBSITE LINKS & THIRD PARTIES
Our website may include links to external websites. We are not responsible for their privacy practices or content.
Shortened URLs: Use caution when clicking shortened links, as they may redirect to third-party sites.
SOCIAL MEDIA POLICY & USAGE
We may engage on social media platforms (e.g., LinkedIn, Instagram).
– We will never ask for sensitive information via social media.
– Users are encouraged to verify official profiles before sharing personal details.
– Social sharing buttons on our website may post content directly to your social profile.
RESOURCES & FURTHER INFORMATION
– GDPR Overview – https://gdpr-info.eu/
– Data Protection Act 2018 – https://www.legislation.gov.uk/ukpga/2018/12/contents/enacted
– ICO – Privacy and Electronic Communications Regulations – https://ico.org.uk/
– Google Analytics Privacy Policy https://policies.google.com/privacy
– Stripe Privacy Policy https://stripe.com/privacy
– Beehiiv Privacy Policy www.beehiiv.com/privacy
– Notion Privacy Policy https://www.notion.so/help/privacy
– Koalender Privacy Policy https://koalendar.com/privacy
COMPLAINTS REGARDING YOUR PERSONAL DATA
We strive to meet the highest standards in data handling. If you have concerns about how we collect or use your data, please email us at grysolle.charlotte@gmail.com.
If unresolved, you may escalate your complaint to the ICO.
ACCESS TO PERSONAL INFORMATION
You have the right to know if we hold personal information about you. Upon request, we will:
– Confirm whether we hold data about you.
– Explain why we hold it and how it is used.
– Provide a copy of the data in a readable format within one calendar month.
To make a request, email grysolle.charlotte@gmail.com.
RIGHT TO BE FORGOTTEN
Under GDPR, you may request the deletion of your personal data, unless there are legal grounds preventing us from doing so (e.g., tax obligations).
Requests will be processed after identity verification, and you will receive confirmation once your data is removed.
CHANGES TO THIS PRIVACY NOTICE
We review this privacy policy regularly and update it when needed.
Last updated: July 2025.
CONTACT US
If you have any questions about this privacy policy or how we use your data, please email:
grysolle.charlotte@gmail.com
Or write to:
Somalab Ltd
17 Belmont, Lansdown Road,
Bath County, England, BA1 5DZ.